DIVE MUSIC DISCOVERY
Community Guidelines
Contact: support@divemusicdiscovery.com
Related documents: Terms of Use · Privacy Policy
In short: talk about music freely, including to disagree; do not attack people; do not pretend to be someone you are not; do not manipulate numbers; respect the rights of those who made things; report what is wrong; and, if you are moderated, appeal from inside the app.
1. Purpose
DMD is a place to discover albums, talk about music, log what you listen to and share your opinion. Differences in taste are expected and welcome; personal attacks, threats and abuse are not.
These Guidelines are part of the rules you accept when you use the social features. They apply to names, bios, profile photos, ratings, reviews, lists, reports and any other kind of content or interaction on the platform.
2. Respect and music criticism
Negative criticism of albums and artists is allowed. You can disagree with a rating and discuss technique, production, lyrics, historical context and aesthetics. Do not use those discussions to stalk, insult, threaten or humiliate other people, or to coordinate attacks on profiles.
3. Discrimination and hate
Content that promotes violence, hatred, dehumanisation, harassment or discrimination against people or groups based on race, ethnicity, nationality, religion, sex, sexual orientation, gender identity, disability or another condition protected by law is forbidden. Educational or critical context may be considered, but it does not permit threats or incitement.
4. Harassment, safety and privacy
Stalking, bullying, blackmail, threats, encouraging self-harm or suicide, exploiting vulnerable people, publishing someone’s private information without permission (doxxing) and trying to obtain other people’s credentials or personal data are not allowed. Child sexual exploitation or abuse content is forbidden without exception and will be reported to the authorities, as the law requires.
5. Identity and impersonation
Creating a profile that misleadingly poses as an artist, label, DMD staff, a real person or an organisation is forbidden. Fan and parody accounts must make that clear, respecting rights over names, images and trademarks.
6. Spam, manipulation and automation
Do not use bots, fake accounts, coordinated ratings, mass follow and unfollow, invented listens or other methods to manipulate rankings, missions, XP, charts and social indicators. Getting around minimum intervals and safety limits, and publishing reviews or lists generated in bulk or by automated means, are also forbidden. Taking part genuinely does not require agreeing with averages or editorial choices.
7. Images, copyright and other people’s content
Use only profile photos, texts and content that are yours or that you are allowed to share. Do not publish intimate images without consent, protected material used unlawfully, someone else’s work presented as yours, or material that violates image and privacy rights.
Do not copy other people’s reviews, or reviews from other sites, as if they were yours; credit the source when you quote a passage. And help keep the catalogue accurate: album addition requests and reports of wrong data must be truthful, with nothing invented.
The catalogue and collages show album covers that belong to their owners. Seeing a cover in DMD does not allow you to exploit the work outside it.
8. Adult and potentially harmful content
DMD is not a place for pornography, sexual exploitation, glorifying crime, instructions for violence or content that puts children and adolescents at risk. Discussing music that deals with difficult subjects is not forbidden in itself: moderation considers purpose, context and impact.
9. How these rules are applied
There is no automatic word filter on bios, reviews or favourite tracks: what counts is this list, applied through reports and human review. The only automatic refusal is for usernames and display names containing a severe slur — racist, homophobic, transphobic or hateful —, because a name shows up everywhere and cannot wait for a report.
10. Reports
You can report profiles, reviews and lists from within the app. Describe the conduct and give whatever context you can. Do not publish the private data of the person you are reporting when asking for help. Urgent cases can also be sent to support@divemusicdiscovery.com.
Reporting does not guarantee automatic removal. Review considers context, severity, history and the evidence available. Situations of immediate risk to someone’s safety are prioritised; the rest join the support queue, with a goal of a first answer within 7 days — a goal, not a promise.
11. Blocking and protection
You can block other accounts and control the visibility of your profile, lists and listens. These protections must be respected: creating alternative accounts to keep harassing someone is forbidden.
12. Moderation measures
Depending on severity and repetition, DMD may refuse or remove content, limit features, warn, temporarily suspend (24 hours, 7 days or 30 days) or ban the account. The usual sequence is warning, suspension and ban, and repeat offences are counted over 12 months, but serious cases may lead straight to immediate action. A banned person may not come back with another account. Conduct outside the app may be considered when it is directly linked to a threat to the community or to someone’s safety.
13. Appeals and correcting mistakes
Anyone affected by a measure can appeal it through the app’s support requests, in the category “Appeal a restriction on my account”, which stays available to restricted accounts. Explain why the measure should be reviewed. The review considers factual errors, context and proportionality, with a goal of answering within 7 days. Restrictions may stay in place while a serious safety issue is investigated.
14. Evolving rules
These Guidelines may be updated to keep up with new features, risks or legal requirements. Each version has its own date and a permanent address; relevant changes will be communicated and, where necessary, we will ask for acceptance again.
15. Contact
Questions, reports or requests about these rules: support@divemusicdiscovery.com or in-app support.
Official page: divemusicdiscovery.com/community-guidelines